Same-day courier
Chicago, IL
Canal Yard Couriers
A same-day courier re-plans all day as jobs come in. Dragging a stop now re-routes the whole fleet in under a second.
23%
fewer miles than the hand plan
3,900 mi
fewer miles driven each week
32 vans
on the road each day
The problem
Same-day work never stops arriving. The dispatch desk slotted new jobs into whichever van seemed closest, and by afternoon the routes had tangled.
What changed
New jobs go onto the live plan and Kerbel re-plans around vans already on the road, without moving stops a driver has been told about.
The fleet saves about 3,900 miles a week, which is 23% of what it drove before.
Jobs land every few minutes. Before, a new pickup meant phoning three drivers. Now I drop it on the map and the plan sorts itself out.
Tomás Ruiz
Head of dispatch